Data Deletion Instructions

If you use Postavo and want your personal data removed from our systems, you can request deletion at any time. This page explains how.

Step 1 — Email us
Send a deletion request from your registered email or phone number to hello@postavo.in. Include the phone number linked to your Postavo account and, if applicable, your business name.

Step 2 — Disconnect social accounts (optional)
Before or after your request, you can remove our access immediately by logging in, going to Settings, and disconnecting Instagram or Facebook. This revokes our ability to post on your behalf and removes stored access tokens.

Step 3 — We process your request
We will confirm receipt within a few business days and delete or anonymise your account data within 30 days, unless we must keep certain records for legal, tax, or payment compliance (for example, completed order invoices).

• Your account profile (phone number, name, business details)
• Encrypted social media access tokens and connection data
• Client settings and preferences stored in our platform

Content already published to your Instagram or Facebook accounts remains on those platforms — delete it there directly if needed. We cannot remove posts from Meta after they are live on your channels.

If you connected your account through Facebook Login, you can also remove Postavo from your Facebook settings: Facebook → Settings → Apps and Websites → Postavo → Remove. Then email us at hello@postavo.in if you want all data we hold deleted from our servers.

For more detail on what we collect and how we use it, see our Privacy Policy. Contact hello@postavo.in with any questions.